The COVID-19 situation continues to evolve daily.  As a church, we are committed to ensuring we remain compliant with Federal and NSW State Government regulations in the way we operate across all our church activities.  Our main priority is the safety of our church members, our staff, and the people we are in community with.

We believe that it is essential we are working with, and under the regulations provided by, the various authority bodies.  We are working hard to ensure that our practices are transparent.  Both our Ballina and Byron Bay Campuses are registered COVID-Safe Venues and have the appropriate COVID-19 Safety Plans in place for any onsite activities.

Information regarding these updates are posted on our social media platforms and emailed to church members.  We will also update this page as necessary.

If you have any queries or concerns regarding our response to COVID-19, we encourage you to email them to [email protected]

With love,

Jeff & Carolyn Frankham

C3 Byron Bay Ballina Yamba

Senior Ministers


Changes to date:

  • Until regulations are lifted, our Sunday church services will be pre-recorded and have moved to an online platform for people to watch from home.
  • Any small, onsite meetings being held at our Ballina and Byron Bay campuses follow the site specific COVID-19 Safety Plan in adherence to the latest NSW Health regulations.
  • Staff/key team meetings are being conducted online.
  • Our church offices have been closed to the public.  Staff members are now being supported to work remotely from home other than for tasks that require them in the church building.
  • Any filming or “essential gatherings” that are required to produce content for our online service is being conducted under strict adherence to the workplace regulations provided by both Federal and NSW State authorities.  This includes: all preparation work that can be completed at home is done so; maintaining a distance of 1.5m between people; adhering to the 4sq metres/person rule; providing hand hygiene products and a sanitised work environment; and, implementing the SafeWork NSW controls regarding cleaning etc which can be found here.
  • We are monitoring the advice from the Federal Government and the NSW Department of Health daily to ensure ongoing compliance. 


Returning to onsite meetings:

Attendance to an onsite meeting indicates a willingness to comply with the appropriate Safety Plan which includes the following points:

  • You will be required to provide your name and either a phone number or email address to a Team Member at the door (for Contact Tracing purposes only).
  • Entry & exits to the auditorium will be clearly marked with standpoints & bollards for queues.
  • In either auditorium you will find a range of seating options.  Please note that only members of the same household or close contacts are permitted to sit together.  Furniture must not be moved from where it has been positioned.
  • Reduced seating capacity in the auditorium to a maximum of 100 people at our Ballina Campus and 30 people at our Byron Bay Campus.
  • Signage reminding people to physical distance.
  • Hand sanitiser will be provided upon entry to the auditorium.

Conditions of entry to an onsite meeting:

  • Do not attend in person if you or your family are unwell, are awaiting a COVID-19 test result, have travelled to a known COVID-19 hotspot or have been in close contact with someone known to have COVID-19.
  • Please listen to the Team Members who will be on hand to assist you and others.
  • No handshakes, hugs or physical contact when greeting others (but we encourage smiles!)
  • Please do not congregate with others on site either before or after the onsite meeting.  Our Team Members will be asking you to take a seat upon arrival and to depart the premises upon the completion of the meeting.
  • There is to be no singing in the auditorium at this present time.
  • If you wish to bring your children they are to remain with you in the auditorium and be closely supervised at all times.
  • Please be advised that it is the recommendation of the NSW Chief Health Officer to wear a face mask in places of worship.